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The cart will not be emptied if any of the following apply. - If a cart is overfull. - The lid won’t shut flat. - If the cart is not out on time (6 a.m. per City ordinance). - The cart is parked too close to a vehicle or other obstruction.
The City does offer a one-time, per year, go back. If a go back is needed, please call 801-629-8271.
If unapproved, or prohibited materials are put into cart, the City may remove the cart(s), terminate your service, in whole or part.
Carts need to be out by 6 a.m., according to City ordinance.
All garbage and recycling cans are property of Ogden City. Therefore, if your can goes missing, you must get a case number from the Ogden Police Dept. The non-emergency dispatch number is 801-629-8221. Once you have that case number, call 801-629-8271 (The Public Service Operations dept.) with that case number and a work order will be put in to have your cart replaced.
These are considered hazardous materials and need to be taken out to the Weber County Transfer Station. They have a free drop-off on the 3rd Saturday of each month, between May and September. Otherwise, they ask that you store it if possible. The Weber County Transfer Station can be reached by calling 801.399.8358
The owner of the property must request an additional cart. In order to do so, please call 801-629-8271. An additional charge will be added to your water bill.
Broken lids or wheels can be repaired. Should the body of the cart be cracked or leaking, the cart can be repaired or replaced by calling 801-629-8271. Carts are not replaced for cosmetic reasons, i.e. dirty, smelling badly, worn, etc.
Our Refuse drivers work Tuesday through Friday. Therefore, Monday holidays do not effect refuse pick-up. Saturday and Sunday holidays also do not effect pick-up. If a holiday falls on a Thursday (Thanksgiving Day), Thursday and Friday pick-up will be delayed by one day that week. Please call the Public Service Operations dept at 801-629-8271 if there are more questions.